Safety is our number one priority
Combine international travel with the desire to satisfy students’ adventurous spirit and there will always be an element of risk. With this in mind we cannot guarantee that incidents will not occur. However, we can promise to do everything possible to control risk and, in the event of an incident, manage things effectively.
We engage the use of the Government travel website, Safe Travel, and make certain that all potential risks are outlined and travellers give informed consent to be exposed to any such risks. We also outline our expectation that travellers maintain their own safety by taking sensible precautions themselves and always acting in a responsible manner.
Student Horizons has risk assessment procedures in place with all suppliers we work with. All of the services provided by our international ground handlers have undergone extensive risk assessment evaluations and these services are consistently monitored.
For every trip Student Horizons ensures:
- All travel related risks are adequately assessed
- All involved parties are informed of the risks and associated preventative measures in place
- There are competent individuals carrying out the planning, organising, controlling, monitoring and reviewing of preventative and protective measures
- All legal and health and safety obligations are met
Although our groups are not obliged to go with the policy we present, adequate and valid travel insurance is compulsory for all group bookings with Student Horizons Ltd and it is a condition of us accepting a booking that the group has obtained adequate and valid travel insurance for their tour.
QBE Insurance (International) Ltd (New Zealand Branch) is Student Horizons Insurance partner. All of our groups are offered a comprehensive insurance policy with QBE for their overseas experience.
QBE have been rated "A+" for Insurer Financial Strength by Standard and Poor's Pty Ltd.
Student Horizons is delighted to be partnered with Triple One Care.
Triple One Care are dedicated to solving the first aid problems of homeowners, commercial, educational and industrial operators.
As part of Student Horizons commitment to the safety of our groups traveling overseas all of our groups now receive a pre departure first aid course at their schools. All travellers including teachers and students also receive a mini first aid kit to take with them on their overseas trip.
Safety is of paramount importance and Student Horizons takes the safety of our groups seriously.
Our comprehensive safety management system coupled with our incident management plan ensure we are in the best position to mitigate risk and react to incidents when they occur.
Through working in conjunction with our international network of partners every year we organise one or two inspection trips for teachers to risk assess a destination first hand. This is an investment on both our part and our ground handlers part. We understand that for some destinations and in particular those that are more far flung it is the ideal way to gain first hand knowledge of what a destination can offer your students.
In April 2014 Jamie Wansey, Managing Director of Student Horizons facilitated a highly successful teacher inspection trip to Sri Lanka and Malaysia. Sri Lanka is a fascinating country and the Principals and teachers on the trip fell in love with the destination. Further to the inspection trip, Sacred Heart College have already booked their Sri Lanka cricket tour for 2015.
Student Horizons next teacher inspection trip is to Borneo to visit our Camps International Volunteering Camps. This inspection trip is set for the September–October school holidays 2015 and is filling up fast. We will be taking 5 teachers from Australia and 5 teachers from New Zealand. If you are looking at one of our Camps destinations for your next Service expedition please do register your interest for our inspection trip.
Government Travel Advice – Safe Travel
Student Horizons pays particular attention to the New Zealand and Australian Government travel advice. We continually monitor changes in their advice for travel to destinations that we organise student travel to.
We do this through their travel advice websites. We also monitor a number of other country advice websites including the UK's foreign travel website.
Monitoring this advice is part of our Safety Management System.
Before you travel we also advise that you do your own research and keep a track on government advice on the country you are traveling to:
Australian Government Safe Travel Advice
New Zealand Government Safe Travel Advice
UK Government Safe Travel Advice